Privacy Policy

This policy covers the website at suvelwebverse.com, including our India pages at suvelwebverse.com/in, and the apps that Suvel Webverse publishes on Google Play. Each app has its own section below.

Publisher: Suvel Webverse
Contact: suvelwebverse@gmail.com

Business Ownership

Suvel Webverse is a business name registered in Ontario (Business Identification Number 1001774961) for a sole proprietorship owned and operated by Jaswant Cheema. It serves clients in Canada and outside India.

Business name: Suvel Webverse
Legal owner and operator: Jaswant Cheema
Location: Brampton, Ontario, Canada
Website: suvelwebverse.com
Email: suvelwebverse@gmail.com
Phone: 437-970-0092

Jaswant Cheema is accountable for Suvel Webverse's handling of personal information and its compliance with this policy and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Privacy questions and requests to access or correct your personal information can be sent to suvelwebverse@gmail.com.

India

Clients in India are served by Suvel Webverse LLP, a limited liability partnership in India under common management with Suvel Webverse. For those clients, Suvel Webverse LLP decides how their personal information is used and is responsible for it under India's Digital Personal Data Protection Act, 2023.

Entity: Suvel Webverse LLP
Location: India
Website: suvelwebverse.com/in
Phone / WhatsApp: +91 70684 44584

Grievance contact (India)

If you're in India and have a question or complaint about your personal data, contact Suvel Webverse LLP's grievance officers:

Grievance officers: Jaswant Singh Cheema and Gurmukh Singh Cheema
Phone / WhatsApp: +91 70684 44584
Email: suvelwebverse@gmail.com

Through either contact you can:

• Withdraw your consent at any time. It's as easy as giving it: one message is enough. Withdrawing doesn't affect anything we did before you withdrew.
• Ask what we hold about you, and have it corrected, completed or updated.
• Ask us to erase your data, unless the law requires us to keep it.
• Nominate someone to exercise these rights for you if you die or become unable to.

We'll confirm when your request is done. If you're not satisfied with our answer, you can complain to the Data Protection Board of India.

This website

suvelwebverse.com has no accounts, no advertising, no analytics and sets no cookies. It remembers your light or dark mode choice in your browser's local storage, which never leaves your device. The chat window on our pages is covered under Chat assistant.

• Hosting. The site is served by Cloudflare. Like any web host, Cloudflare processes technical data such as your IP address and browser details in order to deliver pages and protect the site from abuse.
• Fonts. Pages load fonts from Google Fonts, so your browser sends a request, including your IP address, to Google's servers.
• Contact form. Messages sent through our contact form (such as your name, email address, the service you choose, your message and, on our artist page, your streaming links and release date) are delivered to our inbox by Web3Forms, a form-processing service.
• Email. Whether you use the form or email us directly, we use your details only to reply and, if we work together, to run your project. We don't sell them, and we share them only as described under Data Processing & International Operations.

Chat Assistant

Frank, the chat assistant on our website, is an automated AI assistant, not a person. It answers questions about our services and, if you choose to share them, passes your details to our team so we can follow up.

What it collects

• Your messages. What you write in the chat, and anything you choose to share, such as your name, phone number, email address, business details and what you need.
• The page you're on. The address of the page you were on when you sent a message.

Please don't share payment card numbers, banking details, passwords or government ID numbers in the chat. The assistant never asks for them.

How it's used

• Writing replies. Your messages, and the earlier messages in the same conversation, are sent to Anthropic, the AI provider whose model writes the assistant's replies. Anthropic processes them only to provide this service and, under its commercial terms, does not use them to train its models.
• Following up. When you share your contact details, a summary and a copy of the conversation are emailed to our team through Resend, an email delivery service, so we can reply.
• Running the service. The assistant runs on Cloudflare, which processes technical data such as your IP address. We log only basic counts (for example, how many messages a chat had), not what you wrote.

How long it's kept

• Chats are kept in your browser for the current visit and cleared when you close the tab. Our servers don't store them.
• Lead emails stay in our inbox for as long as we need them to work with you, and are deleted on request.

Deleting your data

You can ask us to delete the details the assistant passed to our team at any time, through our contact form or by calling 437-970-0092 (India: +91 70684 44584). Tell us the name and the email address or phone number you shared, and we'll delete the lead emails and confirm within 30 days.

Data Processing & International Operations

To deliver our services effectively, Suvel Webverse may utilize secure global infrastructure and vetted operating affiliates or partners (including Suvel Webverse LLP and other entities under common management or ownership located in India) for data processing, technical execution, analytics support, digital asset production, and advertising campaign management (including access to clients' ad accounts, audiences and lead data, only as needed to run their campaigns). Personal information and client business data transferred across borders are governed by strict confidentiality obligations, secure encryption protocols, and PIPEDA-compliant privacy standards. We do not sell, rent, or trade your personal data to third parties.

Information processed outside Canada is subject to the laws of the country where it is held, and may be accessible to that country's courts, law enforcement and national security authorities. Questions about how we handle cross-border data: suvelwebverse@gmail.com.

Tickwell

Tickwell is a free set of classic analog watch faces for Wear OS, with an optional ticking sound and a companion app for your phone.

Tickwell contact: suvelwebverse@gmail.com

The short version

Tickwell does not collect, store, sell or share any personal data. Neither the watch app nor the phone app has internet access, and neither has accounts, ads or analytics. Everything happens on your watch and your phone.

The watch face

The watch face shows the time, the date and your watch's battery level. It reads these from your watch to draw them and does not store or send them anywhere. Your choices of style and hand colour are saved by your watch's own watch face settings.

The watch app

• Installing the watch face. The watch app installs its built-in watch face using Wear OS's Watch Face Push feature (the "push watch faces" permission). If you tap "Use Tickwell face" and allow it, the app switches your watch to that face once (the "set active watch face" permission).
• Tick sound. When you turn ticking on, the app plays a short tick every second while the screen is on. It runs as a media foreground service with a notification while it is on. It checks your ringer mode and Do Not Disturb setting only to stay silent when you've silenced your watch. Your volume and sync settings are stored only on the watch.

The phone app

The phone app shows previews of the watch faces. It uses Google Play services' Wearable connection to see whether a paired watch is connected and whether Tickwell is installed on it, and to ask the watch app to open when you tap "Open on watch". Nothing is sent anywhere else. "Install on watch" opens Tickwell's page in the Google Play Store app.

Children

Our website and apps are not directed at children, and our apps collect no data from anyone.

Changes

If this policy changes, the new version will be posted at this same address with a new effective date.

Contact

Questions about this policy: suvelwebverse@gmail.com